Career Opportunities
We are growing and we would love to hear from you!


 

We are currently looking to fill the following positions:


Commercial Lines Account Manager (Laconia Office)


Essential Responsibilities:

  • Develops complete client information and applications for new and renewal business. Identifies and requests renewal exposures. Guides clients through the renewal process, and submits requests to carriers according to the renewal process timetable. Follows up with carrier underwriters and completes the appropriate renewal per Agency procedures. Reviews experience modifiers.

  • Processes change requests, endorsements, binders, account summaries, proposals, policies, audit and account balance status when requested. Ensures that these items are given to client in a timely manner. Initiates appropriate correspondence with carriers and clients. Responds to requests from clients and carriers.

  • Maintains files with proper records according to Agency procedures.

  • Assists in the development of strong business relationships with appropriate insurance carrier personnel. Recognizes and satisfies carrier goals and objectives in order to enhance business relationships.

  • Ensures accuracy of account information for both new and renewal policies, endorsements, and audits for accuracy in rating, coverage, signatures, and enters these transactions to generate billing invoices in a timely manner.

  • Determines reason for requests for cancellation and follows cancellation procedures accordingly.

  • Teams with the C/L Manager, Assistants, Claims, and Producers.

  • Attends and participates in Commercial Lines meetings

  • Refers current and prospective clients to other Agency departments for solicitation of other lines of business.

  • Participates in required continuing professional development. Maintains Property & Casualty insurance license in New Hampshire. Tracks CE to maintain license.

Competencies:

  • Attention to detail

  • Resolves problems in a timely manner

  • Responds promptly to customer needs; solicits customer feedback to improve service

  • Prioritizes and plans work activities; uses time efficiently

  • Speaks clearly and persuasively in positive or negative situations within the team, clients and carriers

  • Writes clearly and informatively; edits work for spelling and grammar. Uses professional tone in all forms of communication

  • Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness

  • Understands business implications of decisions; demonstrates knowledge of market and competition

  • Balances team and individual responsibilities. Contributes to building a positive team spirit

  • Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational mission

  • Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time

 

Qualifications:

  • 5+ years of industry experience with commercial insurance background and markets

  • Current Property & Casualty License

  • Excellent customer service skills

  • High School Diploma or General Education Degree (GED)

  • Ability to use Agency Management

  • System software, preferably AMS360

  • Ability to use Microsoft Word, Excel, Outlook

  • Ability to navigate and rate on all carrier websites

Melcher & Prescott Insurance Agency is an Equal Opportunity Employer offering a competitive salary and full benefit package:

  • Medical Insurance

  • Health Savings Account with Company contribution

  • Dental insurance

  • Vision insurance

  • Basic Life Insurance paid by the Company

  • Short term and Long term Disability

  • 401(k) with Company match

  • Employee Assistance Program

  • Paid vacation, personal and sick days

  • Paid holidays

 

Personal Lines Account Manager (Laconia Office)
 

The Account Manager is responsible for providing sales support, service clients' insurance needs and retain a book of business. The Account Manager will spend approximately 75% servicing and retaining their book of business and 25% will be spent marketing and preparing new business proposals.
 

Essential Responsibilities (other duties may be assigned)

  • Develops complete client information and applications for new and renewal business. Identifies and requests renewal exposures. Guides clients through the renewal process, and submits requests to carriers according to the renewal process timetable. Follows up with carrier underwriters and completes the appropriate renewal per Agency procedures. 

  • Processes change requests, endorsements, binders, certificates, account summaries, proposals, policies, and account balance status when requested. Ensures that these items are given to client in a timely manner. Initiates appropriate correspondence with carriers and clients. Responds to requests from clients and carriers.

  • Maintains files with proper records according to Agency procedures.

  • Assists in the development of strong business relationships with appropriate insurance carrier personnel. Recognizes and satisfies carrier goals and objectives in order to enhance business relationships.

  • Ensures accuracy of account information for both new and renewal policies, endorsements, and for accuracy in rating, coverage, signatures, and enters these transactions to generate billing invoices in a timely manner.

  • Determines reason for requests for cancellation and follows cancellation procedures accordingly.

  • Teams with the P/L Manager, Assistants, Claims, and Producers as needed.

  • Attends and participates in Personal Lines meetings.

  • Refers current and prospective clients to other Agency departments for solicitation of other lines of business.

  • Participates in required continuing professional development. Maintains Property & Casualty insurance license in New Hampshire. Tracks CE to maintain license.
     

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 5+ years of industry experience

  • Current Property & Casualty License

  • High School Diploma or General Education Degree (GED)

  • Ability to use Agency Management System software (AMS360 preferred

  • Ability to use Microsoft Word, Excel, Outlook

  • Ability to navigate and rate on carrier websites

  • Full knowledge of insurance markets

  • Strong customer service skills

  • Strong attention to detail
     

Melcher & Prescott Insurance Agency is an Equal Opportunity Employer offering a competitive salary and full benefit package:

  • Medical Insurance

  • Health Savings Account with Company contribution

  • Dental insurance

  • Vision insurance

  • Basic Life Insurance paid by the Company

  • Short term and Long term Disability

  • 401(k) with Company match

  • Employee Assistance Program

  • Paid vacation, personal and sick days

  • Paid holidays

Become a part of our team with a career at Melcher & Prescott Insurance!

To apply, send your cover letter and resume to Trudie Gaal at tgaal@Melcher-Prescott.com